Effective Date: Jan 1, 2026
2EC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the 2EC mobile application, website, and related services.
By using the 2EC platform, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect different types of information to provide and improve the service.
Personal Information
This may include your name, phone number, and organization details when you create or join an account.
Account Information
Information related to your role within an organization, such as administrator, moderator, guardian, or student.
Communication Data
Messages, notifications, and communication records within groups or organizational channels.
Device Information
Basic device information such as device type, operating system, and application version may be collected to ensure compatibility and security.
Location Information
Location data may be collected when location services are enabled and when required for safety coordination or geofencing functionality.
Usage Data
Information about how users interact with the application, including login activity, notification engagement, and feature usage.
How We Use Your Information
We use the collected information to operate and improve the service.
This includes:
Providing messaging and communication features
Managing user accounts and organizational roles
Sending notifications and alerts
Supporting emergency coordination features
Improving system performance and reliability
Providing analytics and reporting for organizations
Maintaining security and preventing misuse of the platform
Location Data
Location services may be used for safety coordination features such as geolocation monitoring during emergency situations.
Location tracking requires user consent and can be disabled at any time through device settings.
Location data is encrypted and stored securely. Access to this information is limited and controlled through secure authorization processes.
The application does not continuously track location unless it is required for operational safety features authorized by the organization.
Messaging and Communication Data
Messages sent within the platform may be stored to allow users to review communication history and notifications.
Organizations may manage message visibility, approval workflows, and archives according to their operational needs.
Users should avoid sharing sensitive personal information within messages unless required by the organization.
Push Notifications
The application uses push notification services to deliver alerts and updates.
Notifications may include:
Organizational announcements
Group messages
Emergency alerts
Approval requests or updates
Critical notifications may override user mute settings in order to deliver urgent safety information.
Users may manage notification preferences within their device settings where applicable.
Data Security
We implement industry-standard security measures to protect user data.
These include encrypted communication, secure authentication mechanisms, access monitoring, and infrastructure protections.
Sensitive data is encrypted during transmission and storage to reduce the risk of unauthorized access.
Data Sharing
2EC does not sell or rent personal information to third parties.
Information may be shared only when necessary for operating the service, such as with trusted technology providers that support infrastructure, messaging, authentication, or cloud hosting.
Information may also be disclosed if required by law or to protect the safety and rights of users and organizations.
User Consent
Certain features, including location services and notifications, require user permission.
Users may disable these permissions through their device settings at any time.
Disabling certain permissions may limit the functionality of specific features within the application.
Children’s Privacy
The platform may be used by minors through accounts managed by organizations.
Organizations are responsible for ensuring appropriate parental or guardian consent when minors are included in the platform.
2EC does not knowingly collect personal information directly from children without authorization through an organization or guardian.
Data Retention
We retain information only as long as necessary to operate the service, comply with legal obligations, and maintain system security.
Organizations may also control retention of certain communication records within their platform settings.
User Data Deletion
Users may request deletion of their account and associated data.
Upon verified request, personal information will be deleted from active systems unless retention is required for legal, security, or operational purposes.
Instructions for deleting your account are available at:Request Account Deletion Page
Third-Party Services
The platform may rely on trusted third-party technologies for infrastructure, messaging, authentication, or analytics.
These providers process data only as necessary to support the operation of the service.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect improvements to the platform, legal requirements, or security updates.
When changes occur, the updated policy will be posted on the website and may be communicated within the application.
Continued use of the service after updates indicates acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us at [email protected]